Shipping policy
Order Processing
Orders are typically processed within 1–3 business days after payment is received. Orders may take longer to process during holidays, sales, or periods of high order volume.
Shipping Times
Estimated delivery times are generally 3–10 business days after an order has been processed. Delivery times may vary depending on the shipping carrier, destination, product availability, and supplier.
Shipping Costs
Shipping costs are calculated at checkout based on the products ordered and the customer’s shipping address. Any applicable shipping charges will be displayed before completing the purchase.
Tracking Information
Once your order has shipped, you will receive tracking information by email when available. Tracking updates may take 24–48 hours to appear.
Delayed or Lost Packages
Road Vault is not responsible for delays caused by shipping carriers, weather, customs, incorrect addresses, or other circumstances outside our control. If your package appears to be lost or significantly delayed, please contact us at roadvault88@gmail.com and we will assist you.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address at checkout. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply to reship the order.
International Orders
International orders may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the customer’s responsibility.
Contact
If you have questions about your order or shipping, contact us at roadvault88@gmail.com.